Shipping policy

At Ethnic Veda, we are committed to delivering your silver jewellery safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.
During peak seasons, sales events, or festivals, processing times may be slightly longer.

Shipping & Delivery

We deliver across India through trusted courier partners.
Estimated delivery time is typically 3–7 business days, depending on your location.
Remote or rural areas may require additional delivery time.
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.
Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking

Customers can track their orders using the tracking information provided after dispatch.
If you face any issues with tracking, please contact our support team.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

Weather conditions
Public holidays
Natural disasters
Courier partner disruptions
Incorrect or incomplete shipping information

Ethnic Veda shall not be held responsible for delays caused by circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information.
Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for re-dispatch.

Damaged Package

If your package appears damaged at the time of delivery, please record an unboxing video and contact us within 24 hours of receiving the order.
Claims made without proper evidence may not be eligible for resolution.

Lost Shipments

In the rare event that a shipment is lost in transit, we will coordinate with the courier partner to investigate the matter and provide an appropriate resolution.

Contact Us

For any shipping-related queries, please contact us.